Frequently Asked Questions

Yes. Our business is based on confidentiality and you can expect 100% confidentiality from the initial enquiry right through to the conclusion of our investigation.

We can generally trace anyone, anywhere in the world within 24 hours.

We provide a thirty day refund or retrace guarantee.

Each case is very different but our cost are extremely competitive and most are provided on a fixed fee basis.

We need as much information as possible although we are very often successful where only vague and historic information has been available.

We use techniques that allow us to remain covert at all times.

We operate a full national and International service.

We accept payment by cheque, credit card and bank payment.

This is a very good question. We pride ourselves on working with thousands of clients over the past 21 years, from all different backgrounds. Many have been very high profile individuals and companies from across The World. Furthermore, unlike many other agencies you may come across, we have a FULLY verifiable history and GENUINE testimonials.

We are only human and sometimes, despite our greatest efforts,  we might get things wrong – after all, sadly, not all investigations are an exact science. If you have a query on a past case, we do need this to be in writing, so we have a copy on your file. You can either send the query to us at our office address which can be found on our contact page or by email to All queries are dealt with within 7 days unless otherwise notified. Please ensure that you contact us directly.

We have been trading since 1997. We have also been registered with The ICO (Information Commissioners Office) , a UK Government organisation, since 2005. You can check our registration at by searching the registration number of Z8979664.

Bug sweeping is a Technical Surveillance Countermeasure (TSCM), otherwise known as debugging, it is a survey completed by an experienced private investigator to locate any electronic spying devices that may be present.

There are easy methods of checking for potential bugs in your house. An example would be setting a radio to listen to all low frequencies - if any noise is picked up, it is a good idea to hire a bug sweeper.

We will quote each of our customers individually, as we don't think a flat rate is appropriate for such a process - this is because the rate we would charge to bug sweep a large property may not be an affordable price to bug sweep a smaller location such as a house.

Our private investigators have connections built up all around the country which allows us to gather information nationwide fairly easily. Other methods are often used such as background checks.

Legally we can not force anybody to talk in order to help our surveillance, however, over the years we have gained a number of connections throughout the country which allows us to obtain information on a person's actions and movements without being identified as carrying out any form of surveillance.

We are very discrete with our surveillance, none of our surveillance methods will be able to lead back to you. We have built a network of databases and connections which allow us to obtain information very fast and always discreetly. 

We understand how challenging it can be to get the evidence required to prove when your partner has been cheating on you. Usually, our gut feelings are correct, so trust in a professional agency to get the evidence you need to catch a cheater.

It depends on the individual circumstances for your case; some cases are much simpler to solve than others, so we recommend speaking to an agent today to discuss your own case.

We can work with a wide range of sources to get the evidence and answers you need.  Text messages, emails or cell phone call logs are all useful sources when trying to find out is your partner is cheating. Sometimes it is the simpler details like changes to phone calls which make you suspect something is going on!

Any active GPS tracker can be traced in real-time which will give your exact location at all times. There are many GPS trackers used in this day and age, from cars to mobile phones - there is a good chance that anyone can be located via GPS.

GPS tracking is a massive part of private investigative work. GPS tracking is safe, efficient, cost-effective and helps us to stay discrete. The information gathered from a GPS tracker can be the concrete evidence that we need for you to prove someone is where you say there are.

Generally, all GPs tracking devices will work in any location which has a strong enough signal/internet connection. These variables can affect the location accuracy - when a GPS tracker is working correctly they are usually accurate to within a three-meter radius.

There are a number of different tracking devices that we offer at UK PI. We offer personal trackers, asset trackers, cell-based GPS trackers, and satellite-based tracking devices.

We offer a wide variety of tracking devices which all come with their pros and cons depending on their intended use. A small device is a good idea if you need to track something which can be an obvious tracker, such as a car or backpack. For more discrete tracking devices, we offer incognito devices such as a GPS belt.

You can access the location of a GPS device through many apps which will often give a real-time location update. If you don't want to see the information live, you can check the locations which the GPs tracker has recently been to and from.

Due diligence is an investigation, audit, or review performed to confirm the facts of a matter under consideration. In the private investigator world, due diligence requires an examination of personal records.

Due diligence is generally conducted after the buyer and seller have agreed in principle to a deal, but before a binding contract is signed. Conducting due diligence is the best way for you to assess the value of a business and the risks associated with buying it.

Due diligence is the investigation or exercise of care that a reasonable business or person is expected to take before entering into any agreement or contract with another party, or an act with a certain standard of care. It can be a legal obligation, but the term will more commonly apply to voluntary investigations.

While the misconception with arranged marriages is that they will fail, the majority of arranged marriages are successful. The global divorce rate for arranged marriages ios 6 percent — a significantly low number compared to all marriages in general.

We are able to see previous marriages in our background check as every marriage must be consolidated by someone with a marriage license. The same applies for a divorce, allowing us to check somebody's marital status as well as previous marriages.

Services like our pre-marital background check allow you to learn everything about your future partner's married life. These checks are generally only done for arranged marriages which allows for any hidden information about your partner to be undercovered at the start of the relationship - however, we do offer background checks for standard marriages as well.

there are often people with online dating site accounts which are not who they say they are. You can lookout for signs of this such as; poor grammar, lack of photos, or the inability to be in front of a camera. Our thorough backcheck will assure that the person you are talking to is who they say they are and not trying to scam you for money.

The immediate red flags for finding a scammer on a dating site are things such as not showing their face often or asking you to give them money in the form of plane tickets or gift vouchers.

Only accept friend requests from profiles that are verified to ensure that the person you are speaking to is who they say they are. Never give any form of money before seeing the person face-to-face, as you never know how far people will go to get money for nothing.

If we conduct background screening, we will be able to access public records such as birth certificates, marriage licenses, divorce documents, and some criminal records. If we use a consumer reporting agency, background screening may be more thorough.

A criminal history check may reveal prior criminal activity, which could raise a red flag if not previously known. If you are unsure about your partner's history such as a criminal record, it is advised to do a background check to get the full details.

Background checks uncover a lot, and a less than stellar history might make you anxious. Another concern may be an inaccurate background check, especially if this has been an issue in the past, our background check results are accurate and discrete. 

Joint leases or a letter from your landlord stating that you live at the address, joint utility bills, individual utility bills and letters addressed to you both at the same address are all valid proof of cohabitation. 

You do not count as living together unless you are living together in the same home as a couple. People are often told that if their partner stays over 2 or 3 nights a week that it counts as living together.

Although there is no legal definition of living together, it generally means to live together as a couple without being married - couples who live together are sometimes called common-law partners.

Net worth is the value of all assets, minus the total of all liabilities. Net worth is what is owned minus what is owed, however, you can find net worth of the public and private companies as well to get a full idea of someone's assets.

A better way to access someone's financial record than online is to look at their in-person records. We have access to many databases and records which allow us to gather information on a person.

The correct way to search for secret bank accounts is to do a nationwide search. That way, whether your spouse is hiding money in Florida or Alaska, you'll find out all about it. In most cases, your investigator will even be able to tell you what the exact balance in the account is!

You can sometimes have good luck finding a name and address for a phone number by typing it into a search engine such as Google or Bing. We use other methods such as public records that we've had experience looking and sorting through, we are much more likely to find the address from public records than you are through a google search.

To get real-time results, IMEI & GPS call trackers can be used to track the location of a phone call. Tracking mobile phones is always possible, even when the phone is not connected to the internet - you can know the GPS coordinates of a phone number within seconds.

An address lookup is a method of finding out where somebody lives by using other resources and factors. There are a few methods that can be used to find a person's address - a lookup can show the registered address. Tracking frequent GPS locations can also give you enough information to discover a home address.

You can make a court claim for your money if you are unable to claim your money back. One we have identified the person owing you money - you can make a claim online if the money owed is less than £100,000 and owed by no more than 2 people or 2 organisations. The court can order the money to be paid.

Technically, no it is not legal. In theory, you have rights and claims to assert against that person who owes the child support. It does not give you the right to hold the property as collateral.

Small businesses can sue for non-payment of services if they've sent an invoice to a client, followed up repeatedly by phone and email and escalated the problem as much as they can on their own.

Generally speaking, a background check may show identity verification, employment verification, credit history, driver's history, criminal records, education confirmation, and more.

  • You have an extensive criminal history. ...
  • You lied on your resume. ...
  • Your credit history is poor. ...
  • Your driving record revealed issues. ...
  • A previous employer gave you a bad review

There are various things that can disqualify you from a background check. Extensive criminal history, false claims on your resume, poor credit history, poor previous employer review or even driving-related issues.

Generally speaking, a background check may show identity verification, employment verification, credit history, driver's history, criminal records, education confirmation, and more

The background check is just credit and criminal history. The only big things from a criminal perspective that will disqualify you are felonies or crimes involving ethics/dishonesty, theft, embezzlement, etc. 

Inspections of Houses in Multiple Occupation (HMO) The Council has a proactive inspection programme of HMOs. If conditions in the properties inspected are not up to standard, the landlord or owner is required to improve them.

If your property is let to five or more tenants from more than one household, some or all of the tenants share toilet, bathroom or kitchen facilities and at least one tenant pays rent, then your property will be considered as a large HMO and will need a licence.

A property is likely to be an HMO if its tenants are three or more people living in more than one household, and the tenants share a toilet, bathroom, or kitchen facilities. For the purposes of HMOs, a household is considered to be a single person, or members of the same family living in the same property.

A critical step in an insurance claim is the investigation undertaken to gather information about the claim. Insurers generally have obligations and rights to conduct a prompt.

An insurance adjuster works for the insurance company. After the adjuster submits a report on your claim, your insurance company may issue a settlement, which is the money they agree to give you to fix or replace your damaged property, for example, fix a hole in your roof, repair your car, or replace your belongings.

Never offer to give a personal statement, avoid speaking to the adjuster unless necessary, and consider having a friend or, better yet, your lawyer or public adjuster assist when speaking with the adjuster.

If you want to know if a Private Investigator can investigate you without your knowledge, then yes we are more often than not undetected. We are trying to find out something that you may want to hide/get rid of and they want to get evidence of what you are doing before you can do it.

The employer should try to contact the absent employee as soon as possible, including using any emergency contact they have. If contact cannot be made, the employer should discuss the absence with the employee when they come back to work.

An excused absence from work is typically one that an employee schedules in advance with permission from his or her employer. For example, jury duty, surgery, appointments, funerals, military service, or vacation are considered excused absences because they cannot be scheduled during work hours.

The terminology used for a Person who serves Court Orders and Legal Documents is called a "Process Server". If you're in need to serve a Court Order or Legal Document in the UK then you'll likely need to instruct a Process Server to do this.

You'll be pleased to hear that in 2020 the average cost of a fixed fee process server in the UK is currently between £100 and £200.

Process servers are not allowed to break-in and/or enter private property without permission in order to serve papers to a person. Again, they are required to follow all state and federal laws, even if they're serving papers as part of a law enforcement job.

There are data recovery apps which can be used to easily recover old images/text messages. They can be more easily restored on android devices as they allow you more access to the system and therefore gives a better chance to scan the lost messages.

All of the providers retained records of the date and time of the text message and the parties to the message for time periods ranging from sixty days to seven years. However, the majority of cellular service providers do not save the content of text messages at all.

But even if your deleted text messages are off your carrier's server, they may not be gone forever. ... Eventually, of course, the deleted messages will disappear as memory is filled with new messages, photos, or videos.

Whilst a basic internet search can sometimes provide limited information about a person, our searches go far deeper and use the latest tools and systems to locate the full current address of a person. It is far more information than you may find on the electoral roll, for example!

There are several occasions when we may find we need to locate someone’s address. For instance, a lost relative, missing heirs or beneficiaries, old friends you have lost touch with or even debtors who owe you money. We can find people who are otherwise difficult to locate.

We can provide a quote for the service, as it depends on numerous factors. It is important to know that we do not ask for upfront payment, nor do you pay until we have found the person. We work to a “no success, no fee” basis on all UK and overseas locates.

Yes, it is legal to hire a private investigator, but why you want to hire one and how the investigation is conducted will decide whether or not there are illegalities involved. Any private investigator or private detective with a moral compass will not engage in illegal investigations.

While there's no way to say for certain how much it will cost to find someone, most professional services will put the price somewhere between £300-£500. This amount covers the hourly rate of the actual work as well as gas money for necessary travel and is based on an hourly rate for investigative work.

We can access a number of public records that are not readily accessible to the public, we have also built up a network of contacts across the country which allows us to gather nationwide information easily.

Our fees for finding a person start from as little as £ 45.00 if you send a bulk instruction of ten or more. For single cases, we charge a fixed fee, which is extremely competitive – please contact us with details of your particular case and we will provide you with an extremely competitive quote.

Yes, each case is handled by an experience and specialist tracing agent. The person being traced will not be aware of the case at any stage – this is particularly important when trying to find someone who owes money. Many companies use methods that leave a footprint, thus alerting the person to the fact that someone has been trying to find them. Our methods are completely discreet and guaranteed to be accurate.

After the initial consultation, which can take place via email, face to face or telephone, we will ask you to complete a short form. There are certain details that we need in order to be able to find the person for you. Once we have received the form, our specialist tracers get to work and within a few hours, will contact you to let you know that they have found the person.

A private investigator is both experienced and well-versed with the ability to acquire hard-to-get information fast and efficiently. This can be useful in many circumstances such as background checks on your work staff, confirm suspicion of a cheating partner and many others.

We have been operating since 1997 and gain a multitude of experience and connections from doing jobs throughout the UK. Our services are not only fast and reliable but vouched for by the many customers we have pleased throughout the years.

A private investigator searches for clues to gather evidence for court cases or private clients. They interview people, verify information, conduct surveillance, find missing persons, and gather vital facts for cases.

There are no specific set costs involved with private investigations; there are such a wide variety of cases and requirements, it would be impossible to give a set quote without understanding more about your situation.  We have given approximate costs for private investigator services on this page to help you to gauge the typical prices to be expected.

At UK Private Investigators, we offer a huge range of detective services, from background checks and fraud investigations through to vehicle tracking and covert surveillance.  Of course, the costs involved for the different types of investigation will vary depending on the type of service as well as the location and other details of the case.

Depending on the type and level of service you require, the amount of money a private investigator costs can vary substantially.  Different agencies have different rates, and each case is unique, bringing different challenges to the table.  We quote in a highly transparent way, and we give examples of the typical costs for different services on this page.

The best way to book a private investigator is to use a reputable agency such as UK Private Investigators.  We will agree on the fees for the service you require in advance, and you will receive a fully costed invoice for our services.  We always work hard to stick within your set budget and keep our prices as competitive and affordable as possible.

The problem with many apparently “free” background checks is that they rely on simply gathering information from the public records – they are essentially just searching the internet for that person and any information which appears.  You will not generate any meaningful information from these companies which you cannot get yourself.

Most employers will run some form of background check on their new staff – this could be pre interview or afterwards before they offer a job.  Depending on the type of employment, they may be more rigorous than others, so it important that you declare any trace of criminal convictions, court cases or bankruptcies on your application!

Unfortunately using many of the supposedly 'free' find a person tools available online will lead to very little results and a huge amount of time wasted. Many of the free tools do in-fact hide information behind a pay wall, purposefully providing small snippets of a persons' information but then asking for a fee to unlock the information fully. Furthermore, the quality of this information can be poor and instead of a person checking this data, like we do here at UK Private Investigators, on the free tools online you're simply searching, most of the time, an out of date database.  

The price of one of our trace a person services starts from as little as £25.00 for bulk requests. Individual requests will be priced on a bespoke basis and our prices start from as little as £120.00. Please ensure you are aware of the fee prior to instructing as trace instructions cannot be cancelled.  

If you take a look at our Find a Persons' Address page this will provide you with a full breakdown of our service. A mixture of tools that we use in-house allows us to provide an extremely high success rate in determining accurate information about the person / individual that you are looking to trace. Whether you require finding an address, telephone or assets we can help. 

Using UK Private Investigator services ensures that you remain on the correct side of the law. Any investigator or private detective with a moral compass will not engage in any activities that are illegal. 

Yes, you can go to jail. Section 32 of the Criminal Justice and Courts Act 2015 makes the offence an either way offence and increases the maximum penalty to a level 4 fine or two years imprisonment.

The 4 major categories of computer crimes are viruses and malware, identity theft, hacking and phishing.

Learning cyber security can be challenging, but it doesn’t have to be difficult, particularly if you’re passionate about technology.

You should watch out for low-risk investments with high returns. Any investment carries some degree of risk so you should be highly suspicious of any “guaranteed” investment opportunity.

A red flag is a warning or indication that the stock, financial statements or the news surrounding a business poses a possible issue or threat.

The characteristics to look out for are unsolicited offers to invest, offers of independent, unbiased recommendations and claims of guaranteed high returns with no risk.

The four types of child custody are physical custody, legal custody, full custody and joint custody.

There is no specific time frame, and it can take between 6 to 12 months to achieve a final order. For most cases, it will take around 6 to 8 weeks from when you apply at the preliminary court hearing.

The short answer is maybe. If you can prove that your spouse spent joint assets whilst cheating, then the court may order for these funds to be repaid. One form of this repayment could be in the form of a higher alimony payment or greater share of asset division.

No, infidelity won’t impact child custody and parenting time unless the affair caused the spouse to engage in unsafe behaviours around the child.

If you are in need of a divorce case investigation then be sure to contact us for a quote to rectify your divorce problems with our professional services.

UK public records can be accessed through the National Archives in Kew, London. Alternatively, contact a Private Investigator who will be able to find the persons' address for you within a few hours, for a small fee. A reputable Private Investigator will even work for you n a no success, no fee basis.

If you only have the persons' name and a few other details, contact UK Private Investigators for a free, no obligation quote - we are very competitive and have been trading for over 25 years. We have a 98% success rate when it comes to finding people (even the ones who think they are hard to find)

There are many benefits to using a background check service. Some of the benefits include ensuring that you are hiring someone who is qualified, protecting your business from potential lawsuits, protecting yourself from unscrupulous people and reducing the risk of identity theft.

The time it takes to receive results can vary depending on the type of result requested. Generally, results will be received within 24 - 48 hours.

Contact Us

You can contact our Private Investigators anywhere in the world. Simply get in touch with us by using the form below.