We are only human and sometimes, despite our greatest efforts, we might get things wrong – after all, sadly, not all investigations are an exact science. If you have a query on a past case, we do need this to be in writing, so we have a copy on your file. You can either send the query to us at our office address which can be found on our contact page or by email to firstname.lastname@example.org. All queries are dealt with within 7 days unless otherwise notified. Please ensure that you contact us directly.